Ingenico ⇄ Odys Integration

Simplify payment management for travel businesses with the Ingenico ⇄ Odys integration. This system connects Ingenico's secure payment gateway (part of Worldline) with Odys's travel management platform, automating payment processes for Destination Management Companies (DMCs) and travel agencies. Here's what it offers:

Global Payment Support: Accept payments in 350+ methods, across multiple currencies, and communicate in six languages (English, Spanish, French, German, Italian, Portuguese).
Real-Time Tracking: Monitor transactions instantly, including success/failure updates and reasons.
Automated Workflows: Create payment schedules, send secure payment links, and reconcile payments automatically from Odys.
Centralized Dashboard: Manage all transactions in one place, reducing manual errors and saving time.

This integration is designed to make payment processes faster, more accurate, and easier for travel professionals. Activate it today to focus on delivering better client experiences.

Worldline e-Portal | Enable and control your payments on one ...

About the Ingenico ⇄ Odys Integration

This section introduces both platforms and explains their combined payment features.

About Ingenico (Worldline)

Worldline, which owns Ingenico, is Europe’s largest payment services provider and ranks fourth globally. It supports over 350 payment methods, connects with more than 150 local acquirers, enables multi-currency cross-border transactions, and provides real-time updates on transactions.

About Odys

Odys is a SaaS platform designed specifically for Destination Management Companies (DMCs). It streamlines commercial, operational, and financial processes in one system, offering features like:

Automated payment scheduling, multi-language client communications, and integrated financial reporting
Real-time transaction tracking and automated reconciliation tools

Integration Basics

This integration connects Odys to Worldline's payment gateway, enabling secure payment processing, one-click creation of multi-language payment links and emails, and real-time updates on transaction outcomes and settlements.

Up next, we’ll explain how to set up and use this integration in Odys.

Using the Integration: Setup and Daily Use

Initial Setup Steps

If you already have an Ingenico (Worldline) account, the integration is automatically enabled. To activate or resolve any issues, reach out to Odys support. Once activated, set up your payment schedules and links. Start by outlining payment milestones, then proceed to sending and tracking links.

Creating a Payment Schedule

Once the integration is active, you can organize client payments directly from the booking page by setting up payment schedules in Odys:

Go to the Payments tab.
Select Create Schedule.
Choose milestones based on the booking date, travel date, or custom dates.
Specify payment amounts, using either fixed values or percentages.

Managing Payment Links

Send secure, personalized emails with embedded payment links in six languages. You can also preview and adjust subject lines and message content to fit your needs.

Monitoring Payments

The Odys dashboard gives you real-time updates on all transactions:

See instant status changes (success, failure, and reasons for issues).
Payments are automatically marked as "Paid", with the actual payment date recorded.
Access a complete history of transactions, including links sent, attempts, and references.

This centralized system removes the need for manual tracking, giving you a clear and organized view of every payment.

Integration Benefits

Now that setup and daily use are covered, let's dive into how the Ingenico ⇄ Odys integration streamlines operations.

Faster Payment Processing

This integration automates tasks like payment verification, status updates, reconciliation, and record-keeping, saving significant admin time. Every transaction's details, including dates, are automatically logged in Odys.

Clients can choose from over 350 payment methods via Worldline, with multilingual email support (six languages) ensuring clear communication:

English
Spanish
French
German
Italian
Portuguese

Key Comparisons

Speed: Manual processes take hours, while the integration completes transactions in minutes.
Accuracy: Manual tracking risks human error, but the integration offers automatic, real-time updates.
Centralization: Instead of juggling spreadsheets, enjoy unified notifications and digital records in multiple languages.

Next, we'll cover practical tips and troubleshooting to help you fine-tune your payment workflows.

Tips and Problem Solving

Once your payment system is set up, keeping it running smoothly is essential. Use these tips and solutions to fine-tune your workflows and address any issues that come up. This will help maintain efficient processing and accurate results.

Payment Best Practices

Here are some ways to improve your payment process:

Make Your Payment Page Clear and Reliable

Create a simple, easy-to-navigate page with clear instructions that build trust.

Track Transaction Performance

Use Odys's real-time dashboard to monitor success rates, popular payment methods, and reasons for transaction rejections. This data can help you identify and fix issues quickly.

Conclusion

Travel teams benefit from automated payment processes when Ingenico ⇄ Odys connects Worldline's secure gateway with Odys's scheduling, real-time status updates, and reconciliation tools - reducing manual work and improving client experiences.

For agencies managing numerous bookings, handling various payment scenarios ensures both accuracy and security while saving time on administrative tasks. This frees up travel professionals to focus on creating smooth experiences for their clients.

Want to simplify payments? Activate Ingenico ⇄ Odys in your dashboard and start automating now.